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Arkapravo Chakraborty
验证专家 in 产品管理
产品经理
Arka拥有超过13年与财富500强和初创公司合作的产品管理经验, 包括Informatica, 英国电信公司, Sungard, 和埃森哲. He successfully oversaw global product launches, 领导了1到100个项目, and managed portfolios of $X million ARR while working with global teams. Thanks to his MBA and his hands-on skills in product management, 市场营销, 唯一的, 精益创业发展, Arka excels at building and launching new product categories in the market.
项目的亮点
专业知识
工作经验
首席产品经理
Informatica
- Led a 1 to 100 effort for Informatica's 英语教学, leveraging advanced pushdown in the cloud ecosystem (AWS, Azure, and GCP) with a global team of 30 engineers, QAs, 架构师, 用户体验设计师, 和营销人员.
- Scaled this service from 0 to 7 trillion rows processed per month.
- 定义产品策略, 产品市场定位, 路线图, 竞争分析, 和GTM规划, 定价, 通过与业务副总裁和总经理以及内部跨职能团队合作进行包装.
- Contributed as a key evangelist of Informatica's 英语教学, promoting value propositions through blogs, internal and external webinars, customer and prospect pitches, 以及行业活动.
- Won Informatica's hackathon competing against 400 global teams and 1,000 participants by conceptualizing Autonomous Data Heal, which was considered for funding from the executive management.
创始人|作者
产品中心通讯
- 创立产品中心通讯,涵盖与产品管理相关的不同主题, 市场营销, 和经济增长.
- Grew the subscription base from 0 to over 100, with daily active users of over 250 within a couple of months of the launch.
- Wrote articles for the newsletter sponsored by The Boring News Co.
Senior 产品经理 | 产品营销 Manager
投
- 领导消费组合,包括三个市场领先的产品,年收入4000万美元,拥有400多家客户. Collaborated with a team of engineers, QAs, 技术架构师, 用户体验/ UI设计人员, and product marketers across the globe.
- Oversaw a brand-new product launch globally, ensuring product inclusion in Gartner Magic Quadrant and Forrester Wave.
- Decommissioned a legacy flagship product successfully, replacing it with a new portfolio across 400 customers globally. 确保100%的客户留存率、47%的用户粘性和22%的收入增长——总收益为15欧元.900万ARR.
- 管理端到端的产品生命周期,从概念化到发布,目标是消费化产品体验. Improved engagement and CSAT, gaining excellent product reviews—a 4.6 out of 5 customer rating at Gartner Peer Insights.
- 为所有面向消费者的产品构想并构建了一个产品分析平台,以衡量关键的成功指标——用户粘性, 保留, 而收益——促进产品消费,帮助产品发现过程.
- Acted as a key change agent during the organization's transformation initiative. Improved efficiency of product management and R&D function, enabling lean startup methodologies. Validated learning, build-measure-learn feedback loop, MVP, and pivot.
- 支持信息传递, 定位, 分化, 竞争分析, GTM规划, 通过与公司的产品营销主管和首席执行官密切合作,开展全球活动.
产品经理
埃森哲咨询公司
- 引导一个基于机器学习的分析应用程序,在人员分析领域提供,以解决员工获取中的多个问题, 保留, 经验, 搅拌空间, ensuring $12 million in bookings across the globe.
- Led analytics consulting projects for a US-based retail giant, helping improve customer satisfaction by 50%, increasing the team size from two to five, and improving the account's revenue.
- 使用AI和ML(分类算法)构建了一个员工流失预测应用程序, securing more than $5 million in bookings across the globe. The app resulted in savings of 25% of hiring costs for enterprises.
Senior Engineer — Product Development
SunGard Availability Services
- 构思并设计了一个应用程序,使用文本分析来测量SunGard产品的实时客户情绪, 帮助高层中层管理团队主动监控客户对产品的看法.
- 牵头, 作为开发负责人, 概念化的, 设计, and delivery of an innovative framework, resulting in a 25% reduction in development cycle time.
- 通过重新设计一个经典企业应用程序的用户体验,赢得了一场全球黑客马拉松,并被《欧博体育app下载》(Wall Street Journal Tech)报道.
软件工程师
英国电信集团
- Performed as part of BT's exchange planning product that had 10,000 users from 500+ telephone exchanges.
- 概念化, 提出了, 并实现了一个产品功能,将计划周期时间从4小时缩短到15分钟, 帮助球队赢得了80英镑,000 in funding from the client.
- Led an application portfolio rationalization project, helping the client shut down the legacy system and, 反过来, save on the entire maintenance costs of the system.
- 拥有产品设计,并在2012年伦敦奥运会期间英国电信网络规划运营中担任产品SPOC.
- 在32个连续的产品版本中负责开发和交付功能和后期制作支持.
项目历史
Informatica英语教学
Led a 1 to 100 effort for Informatica's 英语教学, resulting in 7 trillion metered rows processed per month and $X revenue.
把安全
http://www.castsoftware.com/products/security-dashboard领导新产品把安全的设计、开发和全球产品发布. The product secured its place in Gartner MQ and Forrester.
CAST Application Intelligence Platform
http://www.castsoftware.com/products/application-intelligence-platform管理端到端的产品生命周期——从概念化到发布——目标是使产品体验消费化——提高用户粘性/CSAT, and obtaining great product reviews (4.6 out of 5 customer rating in Gartner Peer Insights).
员工流失预测器
概念化 and built the attrition prediction app from scratch using AI/ML, 确保200万+的收益.
呼叫中心分析
Led the 设计 and development of contact-center analytics apps, 使客户能够简化联络中心的操作,优化资源分配.
BERT | Exchange Inventory Management Used in 英国电信公司
Led an application portfolio rationalization project, helping the client shut down the legacy system and 反过来, save on the entire maintenance costs of the system.
我负责开发和交付32个连续产品版本的功能和后期制作支持.
Sungard | Stream Transfer Agency
http://shorturl.at/eqAK8通过重新设计经典企业应用程序的用户体验获得全球黑客马拉松奖,并被《欧博体育app下载》科技版报道.
It provides 24/7 portal access for account holders, 经销商, 机构, and interested parties as well as automated reconciliation, 报告, 异常管理. 简而言之, Transfer Agency为需要安全性的Transfer Agency公司提供全面管理的BPO解决方案, 灵活性, 实时数据.
其他的经验
教育
工商管理硕士(MBA)学位,主修产品管理、战略、市场营销、分析
Indian Institute of Management, Calcutta - Calcutta, India
Student Exchange in Global 领导 and 策略
华盛顿大学福斯特商学院-美国华盛顿州西雅图
Master of Science Degree in Computer Science
Birla Institute of Technology and Science, Pilani - Pilani, India
认证
PMC一级
务实的研究所
以人为本设计
亮度研究所
Skills
工具
Jira, Confluence, Slack, Zoom
范例
敏捷, 敏捷产品管理, Scrum, Design Thinking, B2C
平台
Azure, 谷歌云平台(GCP)
其他
产品营销, 产品路线图, 软件工程, 软件架构, 产品策略, 全球产品管理, 产品的增长, 产品管理, 敏捷的领导, 企业, 策略, 产品交付, B2B产品管理, SQL, 企业对企业(B2B), 市场策, 软件即服务(SaaS), 数据分析, 产品市场健康, 企业SaaS, 精益创业, 领导, 增长的市场营销, 增长, SaaS, 指示板, Market 策略 and 研究 产品经理, 线框图, 市场营销, 产品设计, 用户体验(UX), 用户的旅行, 用户旅程地图, 定价, 定价策略, 机器学习, 人工智能 产品经理, 人工智能(AI), 软件开发, Java, 春天, 平台即服务(PaaS), 云, 亚马逊网络服务(AWS), 雪花, 砖
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